Hey Everyone, The last few weeks have flown by really quickly. It has been crazy busy, as usual, but a couple of things have stood out as noteworthy. As many of you know I have worked in the IT industry for over 25 years. Over that time I have carved a niche for myself by […]
Part 5: The Number 1 Most Misunderstood Word Feature
If you’ve joined us for the past few issues of the Dossier you will know that we are in the final countdown (drum roll!) for the #1 most misunderstood feature in Microsoft Word. As in, the NUMBER 1 thing most people use, but don’t really get, and are often frustrated when it doesn’t do what […]
A Handy Hack for Excel
Using Microsoft Excel is something that people either LOVE or HATE. And the only difference between those two kinds of people is whether you understand it or not. Let’s pretend you’re the owner of SellingCoolStuff Pty Ltd and you have four salespeople who work for you: Bob, Jane, Mary and Fred, and you want to […]
Part 2: Myths that will hurt your business
“I can’t afford that expense!” How often have you heard that from your clients or even said that yourself! As a business owner, I’m most likely to say this when I receive a quote that’s higher than I anticipated, though the thought did pop into my head when a business coach gave me some advice […]
Back to Basics
Apologies for skipping an edition. The last week of April I was in sunny (and HOT) Phoenix Arizona where I attended ICON2017 – Infusionsoft’s Annual User Conference. This was my first ICON since becoming an Infusionsoft Certified Partner and I was so happy that it ended up being everything I had been told about… […]