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07/06/2017 by Bronwyn Leave a Comment

How to Spot a Cowboy?

IT cowboys, IT issues, IT hard

Hey Everyone, The last few weeks have flown by really quickly. It has been crazy busy, as usual, but a couple of things have stood out as noteworthy. As many of you know I have worked in the IT industry for over 25 years.  Over that time I have carved a niche for myself by […]

Filed Under: Customer Service, Director's Chair, General IT, Newsletter, Services, The Dossier

07/06/2017 by Bronwyn Leave a Comment

Part 2: Myths that will hurt your business

real price, hidden costs, inefficiencies, lost profit, expensive

“I can’t afford that expense!” How often have you heard that from your clients or even said that yourself! As a business owner, I’m most likely to say this when I receive a quote that’s higher than I anticipated, though the thought did pop into my head when a business coach gave me some advice […]

Filed Under: Customer Service, General IT, Newsletter, Services, Small Business Marketing, The Dossier

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